Extended Service Agreements
This plan covers merchandise that can have repair work done such as engagement rings and gold jewelry.
This plan covers merchandise that can have repair work done such as engagement rings and gold jewelry.
Precious, sentimental and valuable — from life-changing moments to cherished family traditions, jewelry is uniquely personal. Nothing quite compares to the “forever” attachment jewelry can create. But daily wear and tear and contact with lotions or cleaning products can loosen diamonds and gemstones, bend prongs and wear down mountings. It happens over time and often without visible warning.
Consider the SavingsOver the lifetime of your jewelry, costs for repairing, resizing, refurbishing and other services can add up. When you purchase the Zales Lifetime Jewelry Protection Plan, your jewelry is covered for life. |
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The Zales Lifetime Jewelry Protection Plan makes it easy to keep your jewelry beautiful, clean, strong and worry-free. This one-time purchase provides a lifetime of protection as well as precious peace of mind.
Popular Services
The Zales One Year Extended Service Agreement is an optional one-year replacement plan designed for select non-repairable merchandise such as beads that’s not eligible for our Lifetime Jewelry Protection Plan.
What's Covered
This isn't a repair plan. Watches and jewelry that ordinarily may be repaired aren't covered. Nothing herein shall obligate us to replace merchandise other than as a result of normal wear and tear. This Plan does not cover excessive or abusive treatment of the merchandise. Insignificant cosmetic damage is not covered. This Plan does not cover loss or theft of the merchandise or damage resulting from loss, theft, misuse, abuse, or act of God. Defects resulting from tampering with or modifying the merchandise are not covered.
If you purchase the Plan after you purchase merchandise, the Plan does not cover pre-existing conditions in the merchandise that occurred after you purchased the merchandise and prior to the effective date of the Plan. The Plan can only be purchased within 30 days of the original purchase.
The Plan does not replace, but supplements, any other warranties/guarantees, applicable to the merchandise. You must perform all maintenance required to keep the merchandise in usable and wearable condition, as provided in said warranties/guarantees. Damage resulting from failure to comply with recommended services and/or maintenance under such warranties/guarantees is not covered by this Plan.
For specific details, see One Year Extended Service Agreement terms & conditions >
Introduction
This document establishes your consent to communicate with us electronically. Please read this document carefully and retain a copy for your records. The words we, us, and our mean Sterling Jewelers Inc. d/b/a Zales Jewelers and Signet Service Plans Inc. The word you means the individual purchasing the OPTIONAL LIFETIME JEWELRY PROTECTION PLAN and/or OPTIONAL ZNA ONE YEAR REPLACEMENT PLAN. The word Disclosures means the communications set forth in the Scope of Consent paragraph below.
Consent to Receipt of Electronic Disclosures
By indicating your agreement, you indicate that you are able to receive our Disclosures electronically and that you consent to receiving them electronically. Such Disclosures shall be considered to be in writing and in a form you can keep for the purposes of state and federal law. Furthermore, any method that you use to indicate your assent during the purchase process shall be consider an electronic signature.
Scope of Consent
Your consent applies to the receipt of all legal and/or regulatory disclosures associated with purchasing the OPTIONAL LIFETIME JEWELRY PROTECTION PLAN and/or OPTIONAL ZNA ONE YEAR REPLACEMENT PLAN with us, along with the Terms and Conditions of our Extended Service Plan and Jewelry Replacement Plan.
Hardware and Software Requirements
To access, view, and retain Disclosures that we provide you, you must have: